If a defect is determined, the defective part will be replaced at no additional cost to you, or if you prefer, we will provide a full refund.
If a manufacturing problem has occurred, we will investigate the part once it is returned to us, and then check with the manufacturer. In the unlikely event that any issue should arise with your purchase, we are very motivated to locate and resolve the cause of the problem. If you believe a product you receive from Ace Performance has any defect, please contact us immediately. All items sold by Ace Performance are new unless otherwise specified. All electronic items are carefully tested and inspected prior to sale. The customer will be responsible for all shipping charges.Įlectronic items are subject to engineering inspection prior to a refund being issued. If the merchandise is damaged, or not in the original packaging, or no valid RMA # appears on the outside packaging, no refund will be forthcoming and you own the original purchase. The goods must be returned within ten (10) days in the same condition and in the original packaging. To return an item incorrectly shipped to you, or that you believe to be defective, you must obtain a Return Merchandise Authorization Number (RMA #). you ordered the wrong part) are not a valid reason to return an item, and no refund requests due to fitment issues will be honored. we shipped the wrong part to you) or you suspect there may be a defect with an item. Items may only be returned if they differ from what you ordered (ie. If you are not satisfied with any purchase made with Ace Performance, notify us within thirty-six (36) hours of receiving the package.
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